Frequently Asked Questions

Here are the answers to some our most frequently asked questions. If you need any other information, we encourage you to call us as 818-219-8003 or email us at Michelle@AheadoftheCurveTutoring.

How do I get started?

To get started simply fill out the contact information under the contact us section, or give us a call at 818-219-8003. As soon as we gather some information about your child such as grade level and subject area, and location,  we will provide you with an excellent tutor based on his or her individual needs.

What times and days are your tutors available?

Tutoring can take place on any day of the week, in the morning, afternoon, or evening. We will find you a tutor who is available the specific days and times you request. This way we can accommodate any family’s needs and schedules.

What if I need to change the schedule?

If you need to make a permanent adjustment to your tutoring schedule, simply discuss the new days and times with your tutor. If he or she is unable to work those days, just give us a call at 818-219-8003, and we will provide you with another tutor who can.

What are your rates for tutoring?

We have different packages based on the number of hours per week, students personal needs and student grade levels. The more hours you buy the more each hour will go down in price. We also work with a family’s individual needs. To find out more information or to get a quote, you can send an email to Michelle@AheadoftheCurveTutoring.com or call us at 818-219-8003.

Where will the tutoring take place?

Tutoring will take place in your home at the agreed upon time. You may choose to have tutoring take place at another public location such as a school, library, or coffee shop, as long as you and your tutor both agree upon so.

What if my child cannot make a tutoring session or will be late?

That is no problem at all. Just notify your tutor by 10am the day of the scheduled lesson without any charge. If you are unable to do so, you will be charged for the hour as planned. If your child will be late for a lesson, our tutors are happy to wait. However, the waiting time will count as part of the hour.

Do you have a guarantee?

We promise to provide your child with an outstanding tutor. If at anytime you are unsatisfied with your tutor for any reason, we will set you up with another tutor right away. We want your child to get the most out of each lesson, and we will work with you until you are satisfied.

Do hours ever expire?

No. The hours you purchase will never expire and may be used for any subject your child needs tutoring in, now and in the future. Also as stated above, if your child no longer needs lessons, and you still have hours leftover, you may request a refund of the unused hours.

How does a refund work?

You can request a refund of any unused hours for up to one year from the purchase date. For example, if you bought 16 hours and only used 12, you would be billed for 12 hours at the 8 our package price. The remainder would then be refunded to you.

Is there any long term contract?

There is no long term contract at Ahead of the Curve Tutoring. You can stop tutoring at any time, and all unused hours will be refunded for up to a year from the purchase date.